Terms and Conditions

By becoming a member of Lovpipo, you agree to the following terms and conditions: 


1. *Membership Validity*  

   – Membership is valid for the duration specified in your selected package.  

   – While our matchmakers will make every effort to find a suitable match, success depends on mutual compatibility and your personal choices. Lovpipo cannot

      guarantee a match.  


2. *Account Management*  

   – You must not delete your account from the Lovpipo app. This is necessary for us to manage customer data effectively. 

 

3. *Angbao for Successful Matches*  

   – To motivate our matchmakers, you agree to give a S$200 Angbao for every successful match.  

   – A match is deemed successful when physical contact, such as holding hands, occurs, and both parties confirm the relationship.  

   – Lovpipo will verify the match with both parties and collect the Angbao via PayNow.  

   – The Angbao fee may be waived if you agree to provide a review and allow us to feature your story as a successful case.


4. *Code of Conduct*  

   – Before confirming your relationship, you must not discuss sensitive topics, such as sex or marriage, or behave disrespectfully toward others.  

   – Violating this code of conduct may result in a ban from the membership.  


5. *Candidate Interaction*  

   – The information provided by candidates is not fully verified. You are responsible for exercising caution during interactions.  

   – Once you express interest in a candidate, you are expected to actively communicate and arrange a meeting with them.  

   – If, after meeting, both parties decide they are not a good match, you must inform the matchmaker.  

   – You may not request a change of candidate without first meeting the assigned individual. 


6. *False Information*  

   – If a complaint is received about false information provided by you, Lovpipo will investigate. Verified cases will result in a ban from the membership.  


7. *Non-Refundable Payments*  

   – All payments made to Lovpipo are non-refundable.  


By signing up for Lovpipo’s services, you confirm that you understand and agree to abide by these terms and conditions.